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Minimum order $150 AUD for PayID payments
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Refund policy

Our policy for refunds and returns on Alibarbar orders.

Refund window

Refund requests must be submitted within 48 hours of the product being delivered. Requests made after this window will not be eligible for a refund under this policy.

Eligibility

  • The product must be faulty, not as described, or otherwise eligible under applicable consumer law
  • You must contact us within 48 hours of delivery with your order number and details of the issue
  • We may request photos or further information to assess the request

How to request a refund

Contact us at shop@alibarbars.com.au within 48 hours of delivery, including your order number and a description of the issue.

Processing

Approved refunds will be processed back to your original payment method. Processing times may vary depending on your payment provider.

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